1 Introduction
Welcome to Brilliant Rocket. This Privacy Policy describes how Brilliant Rocket Inc. ("we," "us," or "our") collects, uses, processes, and discloses your information, including personal information, in conjunction with your access to and use of the Brilliant Rocket OneClick ERP SaaS platform.
By using our Services, you agree to the collection and use of information in accordance with this policy. This policy applies to all users, visitors, and others who access or use the Service.
2 Information We Collect
Name, email address, phone number, company name, and billing details provided during signup.
Business data, ERP records, inventory logs, and customer lists you upload to the platform.
We also automatically collect technical data such as IP addresses, browser types, and device identifiers to ensure platform security and optimize performance.
3 How We Use Information
- Service Delivery: To provide, operate, and maintain our ERP services .
- Platform Improvement: To understand and analyze how you use our services to improve new features.
- Support & Communication: To communicate with you, either directly or through one of our partners, including for customer service, updates, and other information related to the service.
- Security: To detect, prevent, and address technical issues and fraud.
4. Data Ownership
Your Data is Yours. Brilliant Rocket does not own your business data. You retain all rights, title, and interest in and to your data. We only process your data in accordance with your instructions and as required to provide the Services. We do not sell your data to third parties.
5 Data Storage & Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
6 Data Sharing
We do not share your personal information with companies, organizations, or individuals outside of Brilliant Rocket except in the following cases:
- With your consent: We will share personal information outside of Brilliant Rocket when we have your consent.
- For external processing: We provide personal information to our affiliates or other trusted businesses (e.g., payment processors, cloud hosting providers) to process it for us.
- For legal reasons: We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.
7 Cookies & Tracking
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
8 Data Retention
Brilliant Rocket will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Upon termination of your account, data is deleted from active databases within 30 days and from backups within 90 days.
9 User Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. You may also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact us using the information provided below.
10 International Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
11 Changes to Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Information
If you have any questions about this Privacy Policy, please contact our Data Protection Officer or privacy team.